The industry celebrates at Serviced Apartment Awards 2020

George Sell George Sell Uploaded 12 March 2020


UK: The winners of the fifth annual Serviced Apartment Awards celebrated in London last night, at a gala dinner presentation at the Millennium Gloucester Hotel Kensington.

Despite the effects of the coronavirus pandemic, around 300 international guests attended the black-tie ceremony, hosted by actor and comedian Les Dennis, to see the winners of the 19 awards pick up their prizes. The awards were judged by an independent panel consisting of travel buyers, journalists, architects, designers and service providers, and attracted more than 300 entries from around the world.

Two categories - Rising Star and Industry Inspiration - were voted for by Serviced Apartment News readers via an online poll. And two new categories - Best Coliving or Coworking Development and Profit with Purpose Award were introduced for 2020.

Piers Brown, CEO of International Hospitality Media, the publisher of Serviced Apartment News, said: "It was a great night for all involved, and we are very grateful to everybody who supported and attended the awards in what are very difficult circumstances for the industry and the wider economy. Tonight was a great demonstration of the spirit and sense of community that typifies the serviced apartment sector and we are proud to have been able to bring everybody together to celebrate. Congratulations to all the winners and shortlisted entries."

Click here to read the judges' report.

Rising Star Award voted for by Serviced Apartment News readers
• Lina Abdullah, Oakwood
• Vivi Cahyadi, AltoVita
• Narup Chana, MRP Group
• Ujjwal Chaudhary, Staycity
• Ben Davis, Saxbury
• Khaled Elsayyad, Prime Hospitality Group
• Ashley Martin, Crawford Suites
• Daniel Mishin, June Homes
• Olga Mnahoncakova, The Collective
• Liam Pratt, Roomzzz Aparthotels
• Charlie Rosier & Fabienne O'Neill, Cuckooz
• Prashant Sadarangani, Hermitage Suites
• Bethany Williams, Dream Apartments

Winner: Lina Abdullah, general manager, Oakwood Hotel & Residence Sri Racha

Industry Inspiration voted for by Serviced Apartment News readers
• Robert Alley, Roomzzz Aparthotels
• Darin Karp, ReloQuest
• Merrilee Karr, UnderTheDoormat
• Larry Korman, AKA
• Dean Schreiber, Oakwood

Winner: Larry Korman, president, AKA

Best operator 1 to 50 units
Aspasios Boutique Apartments
Carr House Farm
Casagrand Luxury Suites
Gravity Coliving
Hiding Space

Winner: Cuckooz

Best operator 51 to 200 units
Corporate Housing Factory
Lamington Group
Maison Privee
Prime Hospitality Management Group
Urban Rest Apartments
Urban Stay

Winner: Urban Stay

Best operator 201+ units
Aparthotels Adagio
Beautiful Apartments
Cheval Collection
Quest Apartment Hotels
Staycity Group

Winner: AKA

Best property 1 to 20 units
Amarant Aparthotel, Kiev
Dream Apartments St Thomas Hall, Belfast
Grafton Street Aparthotel by CityBreak, Dublin
The Hamlet, Geneva
Hoge Duin Serviced Apartments, The Hague

Winner: The Hamlet

Best property 21 to 70 units
Crawford Suites Serviced Apartments, London
Dream Apartments Obel Tower, Belfast
Hotel TWENTY EIGHT, Amsterdam
Quest Portland, Victoria, Australia
Roomzzz Chester
Yays Sagrera, Barcelona
11th Principe by Splendom Suites, Madrid

Winner: Yays Sagrera, Barcelona

Best property 71+ units
Aparthotel Adagio Casablanca
Oakwood Premier AMTD Singapore
Quest NewQuay, Melbourne
Roomzzz Manchester Corn Exchange
Staybridge Suites Newcastle
Yays Entrepothaven, Amsterdam

Winner: Quest NewQuay, Melbourne

Best architecture/external design
Aparthotel Adagio Paris Nation
ALEX Lake Zurich
Casagrand Luxury Suites, Barcelona
The Hamlet, Geneva
Hotel BOAT&Co, Amsterdam
Roomzzz York

Winner: ALEX Lake Zurich

Best interior design
Aparthotel Adagio Lille
Ascott La Clef Champs Elysées, Paris
Casagrand Luxury Suites, Barcelona
Cheval Gloucester Park, London
Fraser Suites Hamburg
The Hamlet, Geneva
Hotel BOAT&CO, Amsterdam
Hotel Indigo and Staybridge Suites Dundee
Quest Liverpool City Centre

Winner: Ascott La Clef Champs Elysées, Paris

Best marketing or branding campaign
Aparthotels Adagio - Stay, Live, Enjoy
Cheval Three Quays five-year anniversary
Cuckooz - family friendly homes
Quest Apartment Hotels - Work, Play, Sleep Repeat
Staycity, Paris, Marne la Vallée
The opening of lyf Funan Singapore
Yays First Heartbeat

Winner: Quest Apartment Hotels - Work, Play, Sleep Repeat

Best agent, RMC or TMC
The Apartment Service
Check-in London (Highly commended)
SilverDoor Apartments

Winner: SilverDoor Apartments

Best use of social media
Alpha Suites
Aparthotels Adagio
Dream Apartments
Furnished Quarters

Winner: Aparthotels Adagio

Best short-term rental platform/operator
City Relay

Winner: Lavanda

Best use of technology
Cheval Collection and Criton
Mews Systems
room2 Hometels
SABA Hospitality
SilverDoor Apartments

Winner: Mews Systems

Travel buyer of the year
Ryan Coles, Aviva (Highly commended)
Mark Cuschieri, UBS (Highly commended)
Jan Jacobsen, AIG (Highly commended)
Lee Whiteing, HSBC

Winner: Lee Whiteing, HSBC

Best service provider
MRP Group

Winner: ReloQuest

Profit with Purpose
City Relay
City Terraces Holiday Apartments
Flying Butler Apartments
The Collective
Yays Concierged Boutique Apartments

Winner: ILUNION Hotels

Best co-living or co-working development
Gravity Coliving, London
Haven Coliving, Venice, California
LifeX, Copenhagen
lyf Funan Singapore
Noli Studios, Helsinki
STAY, The LABS Collective, London
The Collective Canary Wharf, London

Winner: The Collective Canary Wharf, London



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