Staycity wins TripAdvisor Award for Excellence for fifth year

George Sell George Sell Uploaded 05 June 2015


Ireland: Staycity has been inducted into the TripAdvisor Hall of Fame, having won a Certificate of Excellence award for its Birmingham and Dublin properties.

Staycity COO Keith Freeman said: "We are delighted to have been recognised in this way by the world's biggest travel site. It's a great reflection on the work the teams in both Birmingham and Dublin are doing on customer service and demonstrates how committed we are as a company to providing a world class offer."

TripAdvisor's Certificate of Excellence awards were launched in 2000 to celebrate hospitality excellence. To qualify businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers. Additional criteria include the volume of reviews received within the last 12 months.

President of TripAdvisor for Business Marc Charron said: "By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, but also gives businesses both large and small the ability to shine and stand out from the competition."

Staycity currently operates more than 1,000 apartments in eight European cities including Birmingham, Dublin, Edinburgh, Liverpool, London Heathrow, London Greenwich, Manchester, Paris and Amsterdam.

This year sees the opening of a 172-apartment Staycity in Newhall Square Birmingham and a 144-apartment building in Lyon, France.

In 2016 Staycity will open in Manchester (Piccadilly), Marseille, London Covent Garden, London Heathrow and York. The company aims to have 10,000 units by 2020.


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