Furnished Quarters wins EMMA for GE partnership

George Sell George Sell Uploaded 30 May 2019


US: Furnished Quarters has received an Expatriate Management and Mobility Award (EMMA) in the category of Best Vendor Partnership for its work with GE.

The award, presented by the Forum for Expatriate Management (FEM) Americas at its recent summit in Dallas, Texas, is described as the premier global mobility award for the Americas region.

EMMAs entries are judged by a team of impartial, highly experienced, senior figures in the industry drawn from a range of disciplines across the Americas region. The judging panel called Furnished Quarters' entry "a great example of creating and expanding the market to serve the client and taking deliberate and proactive steps to elevate the guest experience".

GE approached Furnished Quarters to find a better way to manage its corporate housing program - consisting of 200+ auditors travelling between a dozen core cities - with the intent of reducing costs and enhancing the program overall. By consolidating vendors and choosing just one strategic partner to manage the entire housing program, GE was able to accomplish these goals and improve satisfaction rates among participants.

As part of the program, GE requested a technology solution for administrators and guests - a need that Furnished Quarters met by developing an application, GE Live. The "straightforward, simple and easy-to-use application" enables GE staff to view real-time apartment availability and book live, instantly. It also offers all necessary reporting and tracking, providing senior management with high-level visibility into the program.

"I'm continually impressed by the Furnished Quarters team and service," said Jonathan Baksh, corporate audit staff operations Leader at GE. "Since signing on with Furnished Quarters, the program has exceeded our expectations both in the positive feedback of the employees staying in the apartments, as well as the cost savings to the organisation."

Steve Brown, CEO of Furnished Quarters, said: "We welcomed the opportunity and challenge to come up with a creative solution for GE's unique needs. It was a true testament to our penchant for listening to the client's pain points, partnering with the organisation to meet business goals and improving the overall guest experience. In the end, everyone wins."


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