City Relay launches solutions arm for apartment owners and operators

George Sell George Sell Uploaded 17 March 2020

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UK: London-based property management company City Relay has unveiled its latest brand, City Relay Solutions.

The 80-strong team of employees at City Relay Solutions "works to meet the needs of short let operators, serviced apartment owners, and extended stay providers and their guests". The team includes account managers, drivers, guest services representatives, housekeepers, maintenance staff and night managers providing around the clock support from the company head office in White City.

The team currently supports 15 clients and more than 800 properties across 54 London postcodes.

The company claims to be delivering “consistent and cost-effective results for clients with over 20,000 five-star reviews received from guests, average savings of £25 per night and 140 minutes per booking”.

As well as providing hospitality partners with the highest level possible of operational support, City Relay Solutions is on a mission to become fully carbon-neutral. It has implemented sustainability initiatives including reducing single-use plastics, replacing petrol-driven vans with electric-powered vehicles, providing guests with eco-friendly amenities, recycling more and using organic cleaning and laundry products.

 

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