Restructure and recruitment for Citybase B2B team

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UK: Serviced apartment agency Citybase has announced investment and recruitment to its B2B sales team.

The company says its B2B team has experienced record growth in the past six months and it has recognised this opportunity with “some strategic appointments, increased investment in corporate customer service, training and technology”.

Citybase managing director Davor Parker said: “We have expanded and highly trained our premier account management team, who are not only incentivised on business volumes but on client satisfaction, service level agreements, QA standards and the long term success of their key accounts. We have made some important appointments in the last 12 months and welcome a team of people who will help drive these changes and the marketing and positioning of the Citybase brand”

“Serviced apartments offer more space and freedom than hotel rooms and the value for businesses is clear. We enjoy some great relationships with corporate clients and this investment further represents our commitment to market-leading customer service and technology,” added Parker.

The key appointments to the Citybase team are Wesley Shelling, head of account management; Chris Lyon, premier account team manager; Victoria Jackson, B2B marketing and communications manager; and Paula de Santana, content marketing specialist.

Established by Vic Parker and sons Davor and Stuart in 2005, Citybase Apartments has a portfolio of over 30,000 units worldwide and 8,000 in London.

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