UK: The Association of Serviced Apartment Providers (ASAP) has announced the first three apartment booking agents to be quality accredited under its new agent programme.
James Foice, ASAP CEO said: "I am very pleased to announce
that SilverDoor, The Apartment Service and Room-B have successfully
achieved full compliance and have been awarded ASAP's new Agent
"It is critically important to our sector that ASAP's booking agent members demonstrate the highest standards of industry recognised best practise, in the same way as our quality accredited operators do. The programme involves an independent assessor visiting an agent to conduct a thorough business analysis to fully understand compliance, due diligence and duty of care practises and responsibilities. It is imperative that our members provide a product either directly or through the services of an agent that as a minimum meets the expectations of the client. I am confident that our rapidly expanding accreditation programme provides the necessary assurance the consumer is now demanding in order to stay at a serviced apartment with confidence," continued Foice.
ASAP says accreditation involves "understanding specific processes including a robust Health and Safety framework, anti-bribery policy, clear commission processing protocol and appropriate insurance cover".
Each agent will be expected to differentiate ASAP accredited operators from non-accredited operators, ensure the apartment provider they represent will hold necessary insurances, fire safety risk assessments, safe electrical appliances and have a robust health and safety regime.
ASAP expects the majority of its booking agent members to become
quality accredited in the next 12 months.